Revisions are entirely possible with NerdsTech. At the time of finalizing your service package, you can determine the specific number of revisions permitted within the scope of work. There are no additional fees if you are requesting revisions that align with the original design or development concepts. No hidden charges apply if your project framework and baseline requirements remain the same. Our dedicated development and design teams strive to deliver revised iterations within 48 hours, ensuring highly optimized and fast deployment.
We understand that turnaround time is crucial in web development and design. Our team keeps you closely involved at every milestone. NerdsTech maintains a standard turnaround window of 48 hours (2 working days) to revise and review milestones. However, depending on the architectural complexity of the technical task or code optimization requirements, some specialized milestones may require up to 72 hours (3 working days).
Example turnaround schedule:
A revision requested on Tuesday will be delivered by Thursday.
A revision requested on Thursday will be delivered by the end of the day on Monday.
At NerdsTech, we take immense pride in the standard of our engineering and creative outputs. We offer a 100% money-back guarantee on initial design and developmental wireframes, provided your case aligns fully with the terms specified below.
If you are not completely satisfied with the initial concepts delivered, a 100% refund can be claimed explicitly during the initial mockup phase before any architectural or code development begins.
All funds deposited are non-refundable once the initial layouts, wireframes, or concepts are approved, or when subsequent revisions are requested. Refunds are only rendered if NerdsTech terminates your contract for reasons outside of client breach or prolonged project inaction.
All refund protocols are structured under the following provisions:
Any refund or milestone guarantee is voided immediately if the client engages another technical service provider or independent developer for the same project assignment.
Once you approve or request structural modifications to initial UI/UX layouts, the refund eligibility is void and a refund claim cannot be evaluated.
Once a project progresses into active frontend development or database configuration, the refund offer is void.
If a refund request is issued within 48 hours of onboarding, you will be eligible for a 66% refund (minus a 10% administrative and setup fee).
If a refund request is issued within 48 hours of initial layout delivery, you will be eligible for a 33% refund (minus a 10% project configuration fee).
No refund requests will be accepted after 96 hours following initial layout delivery. However, we believe in customer satisfaction; please reach out to our project management team to address structural roadblocks directly.
No refund requests will be processed after an inactive period of 7 working days by the client. Reopening an inactive project will incur a reactivation fee relative to project complexity.
No refund requests will be handled if the client remains completely unresponsive for 5 consecutive working days at any stage of development.
All formal refund requests must be sent to our official support department. nerdstech.co reserves the absolute right to evaluate and approve/reject claims on a case-by-case basis.
No refunds are given after the final code repository, source files, or server transfers have been fully completed.
For custom web development and application bundles, no refunds will be issued once the initial UI mockups are finalized, inner structural template pages are created, or plugin architectures are implemented with client consent.
For custom development packages, single-service milestone refund logic applies identically. For instance, if you purchase a complete identity and web development package and approve the identity design, only the unexecuted web development portion remains subject to initial-stage refund considerations.
A valid, clear reason must accompany every refund request, cross-referencing the project's original briefing criteria. If elements do not match your technical brief, we will prioritize ongoing engineering iterations over a cancellation until your requirements are met.
Both parties (NerdsTech and the Client) agree to maintain mutual professional standards. Neither party shall publicly attack or disparage the other, nor their respective team members, across public forums, review sites, or social media networks during or subsequent to the contract period. Breach of this clause entitles the non-breaching party to seek reasonable compensation for brand damages.
The money-back guarantee relies entirely on professional good faith. Placing matching development requirements with multiple agencies simultaneously with the intent of requesting a refund does not constitute good faith, and nerdstech.co reserves the write to decline such requests instantly.
Development milestones require routine client feedback. Clients are expected to remain actively engaged to ensure layout, content alignment, and system integrations conform to schedule specs.
Our unique development guarantee qualifies you for alternative layouts if an item engineered by nerdstech.co is shown to be functionally or visually identical to an existing, pre-established product. Coincidental overlapping structural styles do not place liability on nerdstech.co. Copyrighting and trademarking final digital systems remains the sole responsibility of the client.
The right to a refund is disqualified under any of the following occurrences:
A simple change of mind.
Internal stakeholder disagreements within the client's internal brand/company.
Reasons entirely detached from technical design or engineering execution.
The client's business operations cease, wind down, or modify names.
The claim is made past the pre-established refund application window.
The creative layout or technical functional brief lacks critical configuration parameters.
Any company policy or user agreement clause has been actively breached.
Active code development, API integration, or database wiring has commenced.
The web system is deployed, live, or staging servers are actively approved.
The digital strategy or layout package was heavily customized, discounted, or acquired during a limited promotional cycle.
Note: NerdsTech holds the final authority to terminate a contract or discontinue a project if a breakdown in collaboration occurs. Upon issuance of a refund, all client access, staging permissions, and license usage to the provided source code, custom layout files, or assets are immediately rescinded. NerdsTech retains full structural ownership of unapproved designs and source frameworks.
Supplementary technical services (such as server hosting setups, system maintenance, or third-party license acquisitions) are entirely ineligible for refunds under any circumstances and are excluded from standard satisfaction guarantees.
To initiate a review regarding a project milestone, you may contact our tracking teams via:
Upon receipt of a formal request, our engineering managers will compile an audit analysis report of all completed task blocks. Project cancellations must happen within 24 hours of onboarding to avoid standard operational setup fees.
NerdsTech ensures that you receive optimized, performant, and clean code architectures alongside clean UI standards. Your site modules are thoroughly inspected to align precisely with your functional guidelines.
Our 100% Satisfaction Framework includes:
Once milestones are finalized, paid, and approved, all finalized source code, theme configurations, database scripts, and creative files are transferred completely to the client's custody.
Database content population, copy creation, and digital asset formatting are not the responsibility of NerdsTech unless formally scoped within your service contract. When purchased as an explicit service add-on, NerdsTech will:
NerdsTech utilizes high-grade open-source or commercial stock asset libraries. We accept no liability for external likenesses or visual overlap with other modern web channels. Ensuring custom artwork, copywriting, and proprietary assets are copyrighted remains the client's sole legal responsibility.
All dynamic product lines, inventory details, pricing schemas, and parameters must be delivered in clean data formats by the client.
NerdsTech enforces tight confidentiality controls. We do not disclose client data, system credentials, project parameters, or technical integrations to third-party entities. Upon milestone wrap-up, both parties agree to protect each other's professional corporate reputation.
NerdsTech safely archives project records, clean backup snapshots, and core technical configurations for an extended grace period in case of accidental data loss on your production servers. A recovery package can be requested if emergency service restoration is ever needed.
Our technical success and customer representatives are available to monitor channels 5 days a week between 9:00 AM and 6:00 PM (Monday through Friday). Inquiries sent past business hours are processed via our ticketing framework and addressed early on the subsequent working day.
NerdsTech operates as an engineering, web development, and digital design agency. We formulate stable web systems according to explicit project specifications. Technical environment configurations are guided through verified chat and email integrations. NerdsTech supplies basic operational guidelines, standard CMS usage documentation, and structural setting data. Detailed third-party user coaching or advanced independent tool training is not covered under development blocks. Scope areas include:
NerdsTech deploys the completed web architecture onto hosting environments or cloud servers supplied by the client or provisioned through our partnered networks.
Free temporary hosting windows included within specific technical tiers represent zero-cost trial environments. Permanent hosting infrastructures must be sustained by the client via dedicated third-party providers or explicit long-term cloud service contracts managed by our engineering team.
When deploying to third-party web servers managed directly by the customer, NerdsTech bears no liability for runtime script failures, poor server performance, server-side configuration limits, or hardware outages.
No continuous Service Level Agreement (S.L.A.) or active maintenance support is implied past project delivery unless a dedicated ongoing maintenance and optimization retainer is active.
NerdsTech provides general deployment notes or admin manuals to guide your team through the standard website CMS (such as WordPress). Extended client-side operational training, manual staff tutorials, or custom web platform development courses are excluded unless specifically itemized in writing.
NerdsTech sets up the required server MX/TXT DNS parameters and provides the necessary incoming/outgoing port information for mail routing. We are not responsible for configuring individual client-side email clients (such as local Outlook or custom mobile apps). Troubleshoot handling for local software environments remains the responsibility of the client's internal technical team.
NerdsTech establishes no accountability for project briefs or adjustment requests submitted through unverified channels or external personal platforms. Valid communications must strictly traverse our designated numbers or official company domains. All email interactions originating from **@nerdstech.co** are recognized as legitimate legal and technical communications.